Our service

Effective communication and strong relationships

Building strong, long-term relationships with our customers has been the key to our success since we first began in 1985. Dentists know they can talk to us about the specific, often complex, needs of their patients – confident that our experience, understanding and effective ongoing communication is reflected in the outstanding products we create and deliver.

Customer service

At ADL, we place customer care at the very heart of our business. We do our utmost to ensure every aspect of our service – from initial consultation to design and creation, to prompt delivery – runs as smoothly as possible for customers and ultimately their patients. We are not satisfied with good customer service – our aim is always to provide the best customer service.

Labtrac system

This highly acclaimed computerised database system – specifically designed for dental laboratories – enables us to accurately track and schedule each piece of work as it starts its laboratory journey. Its precision, efficiency and reliability enables us to focus on what we do best – produce the highest quality dental work that will change the quality of life for your patients.

Daily collection and delivery

We understand the value of a reliable, speedy turnaround, and therefore a daily collection and delivery service with same-day availability, has always been a key part of our customer service. For nearly three decades, the fast, trustworthy logistics we provide for Dental practices in the Derbyshire and South Yorkshire area and beyond, has enabled us to build an enviable reputation within the industry.

Talk to us about your specific collection and delivery needs, and we’ll do our very best to achieve them.

Call us on 01246 207687 for more details.